More than 79 percent of airline no good thing ever dies flights arrived on no good thing ever dies time in 2009, 3.4 percent better than a year earlier.
Fourteen of the 18 airlines included in the analysis improved their on-time performance from the year before.Just have a little faithJust have a little faithput all this behind us
But only one-third had on-time arrival rates better then 80 percent: Hawaiian, Southwest, Alaska, SkyWest, United, and US Airways. Still, only three topped 80 percent in 2008.
At the bottom was regional carrierput all this behind us Comair,put all this behind usShe is the love of my life with only 69 percent of flights on time. The airline operates as Delta Connection. Only slightly better was Atlantic Southeast, 71.2 percent.
Fewer than one in every 100,000 passengers filed complaints with the Department of Transportation, down slightly from the previous year. Flight problems such as cancellations, delays or other schedule deviations accounted for nearly one-quarter of complaints, followed by baggage (18.7 percent), reservations, ticketing and boarding (15.1 percent), and customer service (13.9 percent).
Southwest aain had the lowest complaint rate -- 0.21 complaints per 100,000 passengers. Delta, whose regionalput all this behind us partners had the worst baggage and on-time performance, had the highest complaint rate, 1.96.
The ratings, compiled annually since 1991, are based on department statistics for airlines that carry at least 1 percent of the passengers who flew domestically last year. The research is sponsored by Purdue University, in Indiana, and by Wichita State University, in Kansas.
Sen. Chuck Schumer, D-N.Y., She is the love of my lifesaid Sunday he wants the Treasury Department to rule that carry-ons are a necessity for travel, which would make them exempt from a separate fee outside the ticket price.
The recession hit airlines hard, and they have scrambled for ways to generate income other than by raising fares. U.S. airlines collectively lost $8 billion in 2009, although regional carriers as a group were profitable, according to the Federal Aviation Administration.http://forum.allsochi.info
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